Ordering FAQ
Short answers to the questions we hear most from buyers. Product-specific minimums, production times and setup charges are on each product page.
About this site
Is this the Warwick Publishing website?
No. This site is run by BrandedItems, Inc., an authorized Warwick Publishing distributor in Tustin, California. Warwick prints the calendars, folders, cards and boxes; BrandedItems puts your logo on them and manages your order from quote to delivery.
I am a promotional products distributor. Can I order at net pricing here?
No. BrandedItems sells to end customers such as companies, schools, associations and nonprofits. Distributors should buy from Warwick directly.
Can I buy a single calendar, a refill pad or a replacement part?
No. BrandedItems sells imprinted products in quantity to businesses and organizations and does not sell single pieces, refill pads or replacement parts at retail. If your organization ordered refillable daily date calendars, the refill pads for next year can be reordered as a business order.
Calendars
Which year are the calendars for?
Calendars are printed for the coming calendar year. Desk and adhesive calendars carry a 13-month datepad, so a calendar delivered in December already covers January. Late in the season, ask us which year's datepads are still available before you order.
Can I still order calendars in December or January?
Often yes, while datepads for the year are in stock. Production takes about 13 business days after proof approval, so tell us your mail date and we confirm what is possible before you order.
Are mailing envelopes included?
Yes, for desk calendars, Wave calendars and greeting cards. The envelopes ship flat with the order, not inserted, so you can add a note or business card before mailing.
Are Spanish datepads available?
Yes, the Value Stick and Easy Stick adhesive calendars can be ordered with an English or Spanish datepad.
What is the difference between a desk, adhesive and daily date calendar?
A desk calendar stands on a pop-out easel and shows a month at a time. An adhesive calendar is a small peel-and-stick calendar for a refrigerator, monitor or dashboard. A daily date calendar hangs on the wall with a tear-off pad that shows one day per sheet.
Minimums and pricing
What is the minimum order?
It depends on the item: certificate holders and corrugated boxes start at 25, greeting cards, scratch pads, trifold calendars and small quantity folders at 50, most desk calendars at 150, and standard pocket folders, pillow boxes and bottle hangers at 250. Each product page shows its minimum. In addition, orders from new non-corporate customers have a $1,000 order minimum, or a $250 processing fee for smaller runs.
What does the listed price include?
Each price includes the standard imprint described on the product page, for example a one-color foil imprint in the ad area of a desk calendar or full-color printing on a bottle hanger. Additional imprint colors, setup charges and shipping are confirmed on your quote.
Why do some products show no price?
For some items, mainly adhesive calendars and some desk calendars, the price depends on the shape, the vinyl or paper color and the imprint option you choose. These are quoted with your artwork. Request a quote and you get exact pricing and a free digital proof.
Can I order without an imprint?
Yes. Any item can be ordered blank at the same minimum as the imprinted version; ask with your quote.
Do you offer nonprofit or school pricing?
There is no separate nonprofit or school price list; the prices on the site are what everyone pays, and a quote request gets you the best price for your quantity.
Artwork, imprint and proofs
What artwork do you need?
A vector file (.ai, .eps, .svg or .pdf) gives the sharpest foil stamp and one-color imprint. For full-color items, a high-resolution PDF or image works. If you only have a JPG or PNG, send it anyway; our art team tells you if anything needs to be redrawn.
What does bleed mean, and do I need it?
Bleed means the printing runs off the trimmed edge, so a background color or photo reaches the edge of the piece. For bleed artwork, add 1/8" to each side of the imprint area. If your design has a white border, you do not need bleed.
What foil colors can I choose?
Metallic gold, silver and black are the most common. The full list depends on the item and the paper, and your proof shows the foil color you picked.
Do I see a proof before production?
Yes. Every order gets a free digital proof showing your imprint on the item, and nothing is printed until you approve it. Use Request a mockup on any product page to send your logo.
Can I get a sample?
It depends on the product. Ask with your quote request and we tell you what is possible for that item.
Do you keep my artwork for reorders?
Yes. Send us the earlier order or invoice number and we repeat the order with the same artwork.
Production, payment and shipping
How long does production take?
About 13 business days after you approve the proof for most Warwick products, plus shipping. Tell us your in-hands or mail date when you ask for a quote and we plan the order around it.
Where are the products made?
In the United States. Warwick Publishing prints and assembles its promotional paper products in the USA.
How can I pay?
By card, invoice, purchase order, check or wire. First orders are paid in advance; net terms are set per client.
Do you ship to Canada and other countries?
International shipping, including Canada, can be arranged. Ask for a quote with the destination and postal code and we include freight; duties and taxes depend on the destination.
Can you ship one order to several addresses?
Yes. Send the list of addresses and quantities with your quote request and the freight is quoted per destination.
When can I reach you?
Our team works continental US hours, 6am to 5pm Pacific time, and confirms stock within one business day. After you order, your account manager handles all communication by email.
Still have a question? Contact us or call 800-827-2630.